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 Help Please 

 Help Please 
December 29, 2011, 7:03 am

Joined: December 28, 2011, 5:44 am
Posts: 2
Post Help Please
Hi all

I just recently signed up for unlimited play (I'm completely new to GameTap) and was rearing to start down loading some games...however, every time I try download a game (which I'm doing through Chrome) it takes me to a page telling me I need to download GameTap Player. This would be fine except that I have installed it several times!!??

If anyone has a suggestion it would be much appreciated.


December 29, 2011, 7:13 am
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Joined: April 3, 2009, 9:47 pm
Posts: 480
Location: Skyworld, Angel Land
Post Re: Help Please
My suggestion would be to use IE. I use chrome for everything else, but I have never been able to get Gametap to work under it, so I keep IE around just for that reason.

Edit: Silly me I just remembered the graphic that is located on the bottom of literally every single GT page that says IE and Firefox are recommended. So there's the easy answer, Chrome isn't supported.

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December 29, 2011, 1:46 pm

Joined: December 28, 2011, 5:44 am
Posts: 2
Post Re: Help Please
Hey Ishmael

Thanks alot. its now downloading which never happened before so that's it.

I used IE which takes much longer to load pages than it does with Chrome, but whatever its working :)

Cheers


December 29, 2011, 8:43 pm
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Joined: April 3, 2009, 9:47 pm
Posts: 480
Location: Skyworld, Angel Land
Post Re: Help Please
Glad it worked for you. Easy fixes are the best.

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January 23, 2012, 12:00 am

Joined: May 26, 2008, 5:42 pm
Posts: 4
Post Re: Help Please
every time I try to start a game it tells me to reinstall the player and I tried IE and Firefox any advice ??


January 23, 2012, 5:19 am

Joined: May 26, 2008, 5:42 pm
Posts: 4
Post Re: Help Please
tried downgrading my Firefox to the recommended version still don't work :(


January 23, 2012, 2:19 pm
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Joined: April 3, 2009, 9:47 pm
Posts: 480
Location: Skyworld, Angel Land
Post Re: Help Please
try this fix, see if it works

player-installation-loop-t39629.html

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