Just wondering if the gametap staff think its acceptable to buy a game then wait more than 3 hours to get their activation code. If thats the case then i should just go buy it at the store correct?? wouldnt that make you upset... and also if their is a good reason, what is it? cause i just cant understand as i have bought and downloaded games from other sites and had the activation code within 5 min. Anyway my order number is 557124 if anyone wants to help.

Hello jmdude!
Sorry about you're frustration, I hope this will clear things up for you!

For security reasons, your activation key will be sent in a separate email after a delay of several hours.
We are very sorry for this but due to the increasing phenomenon of internet frauds we have been forced to put in place additional control and risk assessment for every purchase made on our site.

Unfortunately payment service providers are not able to protect merchants against the use of stolen credit cards details which results in a high number of chargebacks and enormous financial losses for our company.
For obvious reasons we understand your complaint and we admit this solution is far from ideal, but for the time being we have no feasible alternatives, although we are constantly looking for a better solution.

You should have received the key by now. Please check your spam filter just to make sure.

If you have not received the second mail with the key, please contact us again providing another email address we can send the email to. We apologize for any inconvenience we may have caused you.

Thanks!
-Gary

i have waited almost 24 hours for my activation code. whats going on? i sent all my information in

Hi crazyfrog,
Did everything get sorted out for you okay?
Happy gaming!
-Gary