nedflthngs wrote: More people want a client than want 64bit, according to this thread size. Pretty amazing that months later, people still haven't forgotten how far the service on here has fallen under your watch. Good job guys/gals lol.. I won't be renewing, either.

The forum is just the vocal minority and may or may not represent the needs of the entire userbase.

That being said, Gametap must be having a hell of a time trying to recruit new subscribers, with their complete disinterest in Vista and Windows 7 and their newbie-baffling instructions. DEP? Compatibilty modes? Most of GT's users don't even know what a task manager is. I understand all of that, and even still the manner in which this plugin behaves befuddles me to no end, as well as the Exent file system.

Also, I couldn't help but notice that nearly all of the games in the Gametap library list XP/2000 as an OS requirement and Vista is "currently testing". Uh the developers know that Vista came out 3 years ago, right? Not only do all computers sold today carry Vista, but they will also from this point forward be granting the end user a license for Windows 7 for when it releases in October. Quite frankly, it's irresponsible that the coders have not made these games work in an OS that is now representative of nearly 25% of computer users. That may not sound huge, until you realize that Mac OS makes up 8%.

When Yummy encryption finally gets rolled out, though, GT should finally be able to get out of this quicksand, and who knows, maybe it becomes an olive branch that welcomes in more developers to their library. Just roll the damn thing out already.

I'm pretty sure that most games work in Vista right now, with only a few notable ones that don't. The "currently testing" is just something that hasn't been removed.

buster42 wrote: I'm pretty sure that most games work in Vista right now, with only a few notable ones that don't. The "currently testing" is just something that hasn't been removed.

Also that my be up there, because every time a new driver gets released olderish games like this have a % chance of stopping working again.

You had the best game service EVER, but you completely ruined it. I can't deal with this anymore. The browser playing is worse than useless.

I have to say, I'm impressed that there are administrators responding to the gametap community. However, it does appear that the response is limited to defensable comments.

Why do we have an administrator that has an avatar of "stop whining". How about being proactive? Metaboli knows they are losing subscribers, what is stopping them from releasing another application similar to the original gametap UI?

Instead of trying to illigitimize the complaints of your user base, please give reason and justification for the decisions that many users are complaining about.

Not everyone with the Admin tag is part of Gametap staff. Me, macnbc, and tsrblke are all volunteer mods.

ElmoTheElk wrote: Why do we have an administrator that has an avatar of "stop whining".

Because it was made for me by a user during the time when we were busy keeping the forums organized.

I just came back after a long time. To find that using google chrome I can't use it. Nice move.
Bye again.

Well, I'm not saying that Turner Broadcasting is all that and/or a bag of chips, but it is clear that the "new" GameTap is lacking severely.

I wasn't going to come in here and complain, but I thought that while I'm waiting to see IF the game that I paid for will even load, I might as well keep myself busy.

Perhaps I'll just keep ranting until the damn game loads. It doesn't matter what OS, what PC, what type of connection, hardware or anything else. The performance of the new browser plugin is beyond lame. It just does NOT work. There is no visual queue to determine if it has accepted any click or command, and the response time is pathetic.

Not to mention the completely unprofessional way that the website has been hacked to bits and is now mostly non-functional (WHY the hell is there a "add to favorites" button if there is NO favorites list any longer?) The response time is terrible and there are many broken links all over. My kid could do a better job at running a website.

I've heard that GameTap has lost over half of it's subscribers since these bone-heads bought it from Turner, and I can easily see why. I began to hate them when they KILLED MYST ONLINE - URU LIVE (I'll never forgive you, GameTap), and I can see that the same logic is being used to drive it the rest of the way into the grave.

Oh, look at that. My game finally loaded after only about 10 minutes on a P-4 @ 2.8ghz w/ 1.5GB of RAM.

LAME!!

Man, I'm actually kicking myself because I was out of town at the deadline to cancel, and I gave another subscription to Gametap....I meant to cancel earlier.

All of a sudden, none of the games are working, and none of the games that are downloading will stop (even though I've downloaded them before). Brilliant work, really. I'm not here to rag on the mods (you've been pretty professional), but if this message gets passed on, then I'll be thankful...

If you go back to the old player, then by all means, take my money. If you implement a service that works seamlessly and without me having to jump through hoops every time I want to play an 8 bit game, then by all means, take my money. If you decide to continue the way that you've been moving, then I hope you get a wake up call. If I pay for something that works, don't take that away from me because you want to. Thanks for most of the year, I certainly got my money out of it. It's just that your service isn't really a good service anymore.

I have been a of GameTap since 2006, and I was extremely satisfied with the service and support. At that time you just couldn't find a better gaming service anywhere. Because of this I opted to lock in a year long subscription just before the switch over to lock in a better price. All I can say is that if this service doesn't return to a level of service and support that equals what we were all receiving at the beginning of the year then you have already gotten the last dime out of me you ever will.
Now for the gripe list. The new interface is clunky, counter-intuitive, and hard to read half the time. I've had to re-download games that were fully downloaded and playable for no apparent reason. Half the time game downloads don't work or stop half way through. Games that worked before no longer work, and god forbid I click the mouse during a start up movie instead of hitting the escape key. Clicking the left mouse button during an opening cinematic commonly causes the game to crash back to the desktop (Rise of Nations/IL-2 Sturmovik). Internet Explorer and Firefox both have all kinds of problems with the plug-in, broken links abound, and support for errors is non-existent. In fact I'd say that support for GameTap is worse than support for PunkBuster.
Most of these issues were introduced when the player was deprecated. I really don't understand the business decision behind this, but it's clear from these posts that the GameTap player was a large and important part of the product we were all buying. Without the player the service has become and inferior shadow to its former self. I've noticed that new interfaces normally generate a lot of resistance when they are first introduced. However, it's been several months now, and the hatred for this new interface is only growing. It would be nice if Metaboli would consider bringing back the player interface that was such a large and satisfying piece of GameTap.


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System Specs
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AMD Phenom II 940
4 GB RAM
Windows XP Pro 32bit
Nvidia GTX-295

I decided that I missed Gametap and wanted to come back. I have been on and off since the start. I came to the site and quickly logged in. Then jumped to the account status and signed up for gold. I did notice that the site has changed face and now they offer three different level statuses, but nothing clicked yet that something was wrong. After I did the whole paypal exchange I went to find the client to d/l. Not to start another troll thread but when it dawned on me that its all web browser based I was like, "no". But tit for tat I was willing to give it a try until I quickly found out that Gametap does not support Chrome. Geez, alright strike two. So I had to d/l IE and got it up and running then I went and installed the web based add on. Found Age of Myth and went to start and error. Come to find out 64 bit is not supported. Wow, impressive. I just spent 10$ and 30 mins fiddling around with nothing.
Gametap, here is my opinion which I am entitled to because I just gave you 10$ for spent time.
1. I'm not sure who this Metiboil company is but are you telling me they owned this schism from the start or did they just buy you out cause dang, they really did a low blow with the overhaul.
2. To bad the 99 cent first month incentive is gone cause it would have saved me 9 dollars to find out that I didn't want to be a beta tester.
3. Only FF and IE support? Really? Just cause its majority doesn't mean the best. Think people jumping off the mountain or voting for Bush.
4. I hope that you give me a refund, I sent a service report so I get to find out in the morning.
5. Bring back customer service reps. I really dig the hot sounding voice but it would even be sexier if she was live instead of a recording.
6. Oh yea, and the 64 bit support would have kept me on if nothing else. I dig ram and powerful computers.

From looking at all the other topics I know that these have been brought up to high council before and just thrown away like Friday's keish. So thats my 10$ complaint.

Agentdas, thank you for the feedback.

I'm a fan of Chrome myself, but even if it did have a large enough userbase to warrant plugin development, it's designed to be barebone and therefore doesn't have a plugin architecture that would be needed for something like GameTap. Maybe a future version will introduce plugins or extensions.

You're right about 64-bit support, it is sorely needed for PC games. Since the completion of today's patch, 64-bit compatibility is out top priority and we are making good progress with our new encryption scheme.

Man on the old player i downloaded everything i could and it was awsome. On this browser **** it takes forever to download...getting errors and weird bugs along the way...and when the game is downloaded it requires a disk, "May be corrupted", stops working at a certain point, or won't even get to the main **** menu......
Most of the time the games tab won't load and I have to refresh the page around 10 or so times to make it work. But refreshing doesn't work for the download buttons on games, no i just have to catch it on a time that it feels like being downloaded.
THIS IS ********
if i ever see anywhere that the gametap player is back i'll join again....
but for now i guess i'll have to cancel...and after looking at some of these complaints i'll probably be back asking you how to cancel it...

Its just too bad i spent 10$ and alot of sleep trying to make this crap work.

I was going to subscribe to paid gametap today because I a friend had it a year or two ago and it was awesome. But now I came back to find that it sucks and I am very sad... The player was so awesome, I loved flipping through games to find something I wanted to play. Anyways, RIP gametap, I'll remember you fondly.

I have to agree with some of the other posts about advertising. One of the perks that was part of the gold package (or at least I thought it was) is that you don't have advertisements. I have been subscribed to Gametap for nearly two years and I didn't notice the ads in the old Gametap client until we switched over to the browser. Was there a change in service that I missed?

I don't like this either. I signed back up after being gone for about a year, but I will NOT pay for another month after seeing this garbage. The old client worked great for me, and was very slick. This new "Web 2.0" trash is just not going to cut it. I'll check back in, next year. Maybe they'll come to their senses by then or hopefully another company will get it right. Cheers.

works well with me.. takes a bit of time to master (maybe less than a week) but they still don't have the online play option

I really wish that I would have read these forums before I resubscribed a couple days ago. I had played a coupled of web based browser games and they worked fine. I assumed that since they were free I wasn't required to download the player like back when I first was a member. It kills me that it's gone and almost immediately after resubscribing I realized I was out $10 for the month. Should have probably paid attention to the BETA tag at the top of the site. Who requires BETA users to pay anyway?

I'm running Windows 7 with IE 8 and I have gotten maybe 1 or 2 games to work. Psychonauts will not load after hitting play on the splash screen, Puzzle Quest continues to give me a protection error, and Ingenious gets to the start screen and just gives up. I'm currently trying to download Silent Hill 3 but I'm fairly certain that will fail also.

I really am disappointed that Gametap got rid of the player and also that I had to cancel the service pretty much the day after I resubscribed.

This browser trash makes me SADFACE.
Ans ANGRYFACE too.

Blade12775 wrote: game_king_2j2 wrote: TO put it bluntly Gametap's *** I can't get a single game to work... and now I'm paying to see adertisments? I'm a tad bit pissed Edit: The cursing rules are still in effect i can understand the ads. when the site is working fine the ads should keep the cost down for us consumers. hopefully anyway.

i agree i was one of the 1st people to have gametap, when they switched over to this bs i cancelled my account out of frustation even though most the bugs are worked out sence then i wont renew gametap because this form is much more inferior toward the old app

I dislike this new form too!

Wow. That's all I can say. I've been away for a bit and just reinstalled the GameTap software tonight. I have to say, the new browser-based interface is horrible. It's showing a whopping 784 users online at the moment.

Whoever is in charge out there, pull your head out of your, eh, yea. Make up your mind on who you're going to support - what happened to the promises of a Mac client? Fix the crap you do support. The web UI is beyond bad. Best viewed in IE7? Um, that's not exactly new guys.

I'll hang around a bit longer, but if it continues as it has been, I'm outta here.

Scott

well..... bye gametap.. you had a good run :/

After taking a break from Gametap over the last few months (mainly due to the lack of new games being added and tired of the same old games) I find this Beta *** Crap browser format instead of the old personal player. What the heck are u thinking Gametap???

U were already quickly going down like the Titanic so why in the world would u decide to pump more water into the ship to sink it faster? In essence that is what u have done. In the last 2 years I have seen a great idea go from potentially great to one of the modern internet's biggest blunders!

Gametap was struglling financially before and on the verge of collapse. Change formats and force everyone to use a browser instead (a !Beta! at that???!)...throw in a struggling world economy and ----

Presto! U have officially sank the ship. Sure there will always be enuff freeloaders out there to give u web traffic, but as a business enterprise the focus should have been on your premium paying users and keeping them happy, as well as attracting new ones. Not sure who is responsible for managing the Gametap R & D team but my guess is they probably were previously employed by ING? This is nothing more than reverse evolution and while u may not see it yet, this has tragically crippled Gametap even more. Especially when one considers the unlimited number of gaming sites available today via the net.

Here's a thought: "Let's drive away all of our paying customers and focus on competing for top spot in the gaming freeloader market." If money was the big issue before, what do these "experts" think this blunder has done aside from driving even more people away? Let us not forget that even the games we already had installed before and played now require 3 times the space on our computers now...

Enough of this stupidity. Stupidity really ticks me off and right now my blood pressure is high enough to send the shuttle back into space saving taxpayers millions of dollars. Wait a sec, was that the purpose of this entire ordeal from the very beginning? Why didn't somebody say so sooner?

Goodbye Gametap! I'll try googling for some "free" flowers to send to your funeral in my absence!