For the record, I like this list. Download errors are not fun at all.

shawnasativa,

I stand by my post.

Furthermore, I think that you labeling our discussion as "nonsense" is insulting to everyone here.

Good day.

Actually, I was simply taking a shot at GT's tech support.

Painkiller is jammed on me at 34% (about 750MB) for several days now.

Has anyone had this issue for long (over a week) on any game, but eventually finished downloading as normal?

dustforged wrote: Has anyone had this issue for long (over a week) on any game, but eventually finished downloading as normal?

That's a very good question.

As far as I can remember, none of the games that have ever stopped at the same point more than once has ever worked again for me. In other words, once I've discovered a consistent problem on a game, that is the end for me.

I think this is a question worthy of some research. Anyone have some free time to go back and retry their downloads?

Its been months for me since this problem popped up. I go back and try to redownload them once a week or so hoping something has been fixed, but none of them ever work. Still all the same problems.

dustforged wrote: Painkiller is jammed on me at 34% (about 750MB) for several days now. Has anyone had this issue for long (over a week) on any game, but eventually finished downloading as normal?

Kane and Lynch did that after 4 days, but that is the only game that did so. Also, it only did that the first time I tried to download it, now it will d/l without issue

JHttn wrote: Its been months for me since this problem popped up. I go back and try to redownload them once a week or so hoping something has been fixed, but none of them ever work. Still all the same problems.

Well, there you have it.

I decided to stick my fingers in the light socket and submit my own service request, AGAIN:

Quote: ATTENTION: Many games are corrupted on the GameTap server and cannot be downloaded by anyone. Why aren't you fixing them? Why aren't you responding to requests for service? Read this thread: list-of-gametap-games-known-to-be-corrupted-w-4100-errors-t38027.html

Here's their reply:

Quote: Thank you for contacting GameTap. In response to your query sent on October 4, 2010, Dear GameTap Customer, I am escalating your customer support ticket to our Tier 2 Technical Department for further assistance. They will contact you once they have reviewed your request. We appreciate your patience in this matter. Best regards, Anthony Gametap Customer Support gametap.com

What's funny about their reply is that they seem to think they can pretend that they didn't know about the problem. They must think we are idiots.

I'm pretty sure nothing will come of this; that is, they will respond with the same old "We are aware of the problem but don't care and won't fix it." Just like they have about the queuing problem with the download manager year after year after year...

Anyone care to join a class action law suit?
gametap-in-breach-of-contract-class-action-lawsuit-t38088.html

The latest:

Quote: Thank you for contacting GameTap. In response to your query sent on October 4, 2010, Dear GameTap Customer, The 4100 error is a generic error that occurs when a game is not able to download properly. Currently our development team is in the process of researching a permanent fix for this error. Please be sure that you have enough disk space on your hard drive to download this game and that no security software is interrupting the download process. We are working hard on finding a solution and will inform all GameTap customers when this issue is resolved and you are able to download your game. Best regards, Daniel Gametap Customer Support gametap.com

So now it looks like there are no actual humans answering these requests. "Daniel" is obviously a robot responding to certain keywords; there's no acknowledgment of this forum topic which was the whole point of the request.

Very weak, GameTap. You people should be ashamed of yourselves.

Hi all,

Please accept our apologies for our late feedback, the Gametap team should have been more active on this thread. But we can assure you that we have addressed that issue very seriously although this error has only affected few games of the 900 games that we offer. We have identified that the 4100 error only occurs with games that were packaged with a progressive download technology that is no longer in use when packaging new games. For few games that were packaged with this former technology in the past, we started to observe before the summer some compatibility issues with our CDN (download server network). We now use a more effective and recent technology for all our new games. This new technology also offers 64bit compatible games. We have also started during the summer to upgrade our back catalogue with the new technology. We will be finished with this upgrade plan by the end of October with the release of a new version of our website. This release of the website will only offer games packaged with the new and more reliable technology. After this upgrade we no longer expect to have anymore 4100 errors.
The release of the new website will also feature a larger selection of PC titles along with more recent titles. Because we have decided to use our packaging resources in priority to package more recent PC games than to update the current version of some older PC games, some old titles might disappear from our catalogue. I think that most of you will agree that it is more in your interest if we release Assassins Creed 2 than if we update the version of Atlantis Evolution. We will also release a bunch of new casual games as we have observed that they have some success. The list of retrogames should not be affected by this change.

Thank you

The Gametap Team

WELL NOW!! I start trash talking ugly and we suddenly get an appearance.

Still, all talk and no action makes GameTap a rip-off!

Tell me why you have ignored the download queue problems for so many years.

Why must your customer band together in anger before you will even speak a word?

Please take our feedback more positively. Yes, we are not active enough on the forum and I can understand the frustration. This is why we have apologized. We will make some efforts to improve in the future, but please understand that we cannot seriously commit that we will be active enough to follow all the topics on this forum. But you can count on us to follow on the most important subjects . We never ignore our end users requests. The switch to the new technology has been a very ambitious project and it has been decided because of our users request for a 64 bit compatibility. The switch to the new technology will also help us to solve some download queue problems as it wil be much more easy to manage the download priorities between games packaged with the same technology.

Forgive me if I have reservations about whether or not this is a real gametap employee and not just someone trolling the forums and screwing with all of us. If this is real, why has it taken so long to get anyone from gametap to post anything on the forums? Just a simple official post every now and then to let the users know there is really someone there would go a very long way in maintaining customer loyalty. If the things you say are in the works truly are coming in the future, how about an official heads up post.

Your excuse for the 4100 problem does sound legitimate, but I don't like the idea of some of the games we are all trying so hard to play being removed because of it. What is this about a new website coming that should fix the problem?

gametap wrote: I think that most of you will agree that it is more in your interest if we release Assassins Creed 2 than if we update the version of Atlantis Evolution.

While I am all for new games, I strongly disagree with this statement and I know many others will too. The older games on GT are the primary reason many people subscribe. Most of the outspoken posters on the forums would rather have the games that are currently on GT work without problems than have the newest shiniest thing out. I for one am on a computer that likely cannot run the most advanced games out today. I really like being able to play older games that run best on an older system.

If this is really an employee of GT, it's about time and I hope this is just the beginning of things to come. If not, the things I would like to say would be censored.

gametap wrote: Please take our feedback more positively. Yes, we are not active enough on the forum and I can understand the frustration. This is why we have apologized. We will make some efforts to improve in the future, but please understand that we cannot seriously commit that we will be active enough to follow all the topics on this forum. But you can count on us to follow on the most important subjects . We never ignore our end users requests. The switch to the new technology has been a very ambitious project and it has been decided because of our users request for a 64 bit compatibility. The switch to the new technology will also help us to solve some download queue problems as it wil be much more easy to manage the download priorities between games packaged with the same technology.

bla bla bla bla bla bla bla bla bla bla

Worthless blather. SCREW 64bit! Screw your "new technology", screw the "new" this and "new" that, and whatever else you are so freakin proud of.

WHY should I take your feedback positively when it is hollow and meaningless as it has been for (wait for it...) YEARS!

Losers.

YEARS!! DO YOU HEAR?? YEARS!!

It's not a real GT employee (I find it difficult to believe a real employee would not be an admin, or would stoop to trying to argue with you.)

But it's revealing that you think his polite and conciliatory post is "trolling" while your hysterical and inexplicable ravings are not.

I do not rave with hysteria, and my statements are clearly explained.

You on the other hand strike me as a fanboy. I'm betting you have an iPhone/iPhad and just LOVE it.

SwiftHawk420 wrote: I do not rave with hysteria, and my statements are clearly explained. You on the other hand strike me as a fanboy. I'm betting you have an iPhone/iPhad and just LOVE it.

Nope. Cheap as dirt Motorola.

But yeah, I think I get a good deal from GT. I recognize that some people don't because the service doesn't work on their computers. I think they should cancel immediately and demand a refund, and if GT doesn't give it, call the bank to request a chargeback.

If that makes me a fanboy, fine. I'm a fanboy. Whatever. I've done worse things in my life than enjoy a product or service and happily pay the modest fee charged for it.

What are you? You pay for a service you hate, and you won't be happy until everyone else shares that hate (but presumably keeps forking over the cash so they can talk about how they are entitled to that hate.)

What makes you a fanboy is arguing with nearly every complaint in this forum.

I never said I hate GameTap, nor have I urged others to.

Choosing to remain a GameTap customer does not take away one's right to complain about the service. In fact, quite the opposite is true.

SwiftHawk420 wrote: What makes you a fanboy is arguing with nearly every complaint in this forum.

I do no such thing.

I've never told a person who didn't get their activation code that they were wrong.
I've never told a person they were wrong for canceling their subscription.
In fact, I've objected to very, very few actual complaints made about GT, and certainly not recently. In fact, I agree with a few of them: I've heard enough about unreasonably late activation codes to dampen any thought of using the "Download to Own" service. I believe there are real problems in Win 7 support.

But I have a vastly different attitude compared to you as to their importance and how to handle them. My attitude is: "It works for me, so I pay my $10. If it doesn't work for you, then don't." I've even gone so far as to understand that many GT users are teenagers who aren't particularly savvy in the ways of the finance yet and to let them know that they have options if GT refuses to refund their money.

Quote: I never said I hate GameTap, nor have I urged others to.

You were supposedly contemplating suing them for breach of contract (though I'd love to see the look on your face when you get called to the witness box and asked to explain why you keep paying and you can't blow it off with empty bluster.) I don't feel like browsing through everything you've ever written to see if you ever literally used the word "hate." But here's a little sample:

Quote: bla bla bla bla bla bla bla bla bla bla Worthless blather. SCREW 64bit! Screw your "new technology", screw the "new" this and "new" that, and whatever else you are so freakin proud of. WHY should I take your feedback positively when it is hollow and meaningless as it has been for (wait for it...) YEARS! Losers.

If you don't understand how that gives the impression of, at the very least, intense dislike, then I shudder to think of what dislike from you looks like. That's the sort of thing that would get you punched in the nose if you said it to a person's face. You probably wouldn't get past the third "screw."

Quote: Choosing to remain a GameTap customer does not take away one's right to complain about the service. In fact, quite the opposite is true.

Not true, but, let's say it's true: you've registered your complaint. OVer and over and over and over and over and over and over again, across dozens of threads. And you and the other anti-GT trolls have been engaged for months in a campaign to shout down, intimidate, and insult anyone who says "But I think GT is a good deal," including a brand new user making one of his first posts to this forum.

And I (and from the sound of it a few other regulars) have gotten sick of it. And guess what: I got every bit as much right to be sick of it as you have to make me sick of it. I have every bit as much right to say "For the love of God, get on with your life" as you have to refuse to and to devote to the issue of GT's merit or lack thereof the sort of passion that most people reserve for issues of religion or politics.

Hell, I'd understand if you were some religious or political bigot doing what you are doing, because at least topics of politics and religion matter. This is a budget game publisher with a crappy customer service department and a buggy website. I don't understand being a GT bigot, one way or the other.

The idea that paying for something takes away your right to complain about it is absurd.

Thankfully, complaints about GameTap are not directed at you, so what you think of them is of little importance.

SwiftHawk420 wrote: The idea that paying for something takes away your right to complain about it is absurd. Thankfully, complaints about GameTap are not directed at you, so what you think of them is of little importance.

It's a matter of degree.

Paying doesn't take away your right to say "Man, I wish it had a better interface" or "Man, the download queue is sucky."

However, when you start screeching about breach of contract, false advertising, scam, and rip off...it does give one pause that, through it all, you are still giving money to them.

For example, I do freelance programming work. If a client says "I don't like this interface, will you change x,y,z?" I say "Okay." (or if his requests are unreasonable for the pay offered, "No, I'm sorry.") And then he would decide if he wanted to continue doing business with me.

However, if a client started threatening me with lawsuits, screaming about how I was a fraud, screeching that I had engaged in false advertising, insisting that nothing I did worked to the point when I finally say, "Well, perhaps its time you moved on to another freelancer, because we obviously are not working out. I'm perfectly willing to let you out of our contract if you are that unhappy." (as GT grants you the right to end the contract at any time, provided you give them at least 48 hours notice.) How serious do you think I would take him if he then said, "Oh no. I don't want THAT. The way I see it, what I'm paying for isn't the work so much as the right to complain about your work!" (Honestly, if that happened to me...in other words, if I had to do business with you....I'd have long ago said "I don't want your business.")

Well then. I guess you told me. I'm sorry to have disturbed your day.

I believe gametap is real. Gametap's explanation seems to long too be a prank (flawless reasoning, I know).

And for anyone else stuck not downloading Painkiller, I remembered last night that the tap has Painkiller Overdose. For me that downloaded just fine, so sort of a work around.

dustforged wrote: I believe gametap is real. Gametap's explanation seems to long too be a prank (flawless reasoning, I know). And for anyone else stuck not downloading Painkiller, I remembered last night that the tap has Painkiller Overdose. For me that downloaded just fine, so sort of a work around.

Nice! Also Battlecruiser Millenium is freeware now. You can download the retail version from the author's site.

I confirm Fallout 2 stops DLing at 0%/0KB. It has been several days.
This is not the first game I have had a problem with, but its the first that I havnt been able to gain any progress on. These issues combined with Gametap dropping nearly 500 games (most notably for me Startopia and Conquest: Frontier Wars) are forcing me to rethink renewing my subscription when it expires as I can get these games in a bargain bin and god knows i wont play 90% of the titles they carry here.

Aside from my rant I'm really just adding some confirmation to the bug list.

Edit: I resend what I said, I was not paying proper attention.