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 phone number 

 phone number 
November 12, 2010, 8:28 pm

Joined: November 12, 2010, 8:06 pm
Posts: 2
Post phone number
does anyone know the customer service number for gametap???


November 12, 2010, 8:32 pm
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Joined: October 22, 2010, 12:21 pm
Posts: 145
Post Re: phone number
There isn't one. The only way to reach customer service is through the support section of the website. I know, it completely sucks.

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November 13, 2010, 2:41 am
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Joined: November 7, 2010, 7:27 am
Posts: 10
Post Re: phone number
So one way to actually contact them would be to do a 'whois' on the GameTap domain.

Whois Server Version 2.0

Domain names in the .com and .net domains can now be registered
with many different competing registrars. Go to http://www.internic.net
for detailed information.

Domain Name: GAMETAP.COM
Registrar: EURODNS S.A
Whois Server: whois.eurodns.com
Referral URL: http://www.eurodns.com
Name Server: LUCIE.METABOLI.FR
Name Server: PRIMAIRE.METABOLI.FR
Name Server: SECONDAIRE.METABOLI.FR
Status: clientTransferProhibited
Updated Date: 07-sep-2010
Creation Date: 29-jun-2001
Expiration Date: 29-jun-2018

>>> Last update of whois database: Sat, 13 Nov 2010 07:37:43 UTC <<<

NOTICE: The expiration date displayed in this record is the date the
registrar's sponsorship of the domain name registration in the registry is
currently set to expire. This date does not necessarily reflect the expiration
date of the domain name registrant's agreement with the sponsoring
registrar. Users may consult the sponsoring registrar's Whois database to
view the registrar's reported date of expiration for this registration.

TERMS OF USE: You are not authorized to access or query our Whois
database through the use of electronic processes that are high-volume and
automated except as reasonably necessary to register domain names or
modify existing registrations; the Data in VeriSign Global Registry
Services' ("VeriSign") Whois database is provided by VeriSign for
information purposes only, and to assist persons in obtaining information
about or related to a domain name registration record. VeriSign does not
guarantee its accuracy. By submitting a Whois query, you agree to abide
by the following terms of use: You agree that you may use this Data only
for lawful purposes and that under no circumstances will you use this Data
to: (1) allow, enable, or otherwise support the transmission of mass
unsolicited, commercial advertising or solicitations via e-mail, telephone,
or facsimile; or (2) enable high volume, automated, electronic processes
that apply to VeriSign (or its computer systems). The compilation,
repackaging, dissemination or other use of this Data is expressly
prohibited without the prior written consent of VeriSign. You agree not to
use electronic processes that are automated and high-volume to access or
query the Whois database except as reasonably necessary to register
domain names or modify existing registrations. VeriSign reserves the right
to restrict your access to the Whois database in its sole discretion to ensure
operational stability. VeriSign may restrict or terminate your access to the
Whois database for failure to abide by these terms of use. VeriSign
reserves the right to modify these terms at any time.

The Registry database contains ONLY .COM, .NET, .EDU domains and
Registrars.
The Data in EuroDNS WHOIS database is provided for information purposes only.
The fact that EuroDNS display such information does not provide any guarantee
expressed or implied on the purpose for which the database may be used, its
accuracy or usefulness. By submitting a WHOIS query, you agree that you will
use this Data only for lawful purposes and that, under no circumstances will
you use this Data to:

(1) allow, enable, or otherwise support the transmission of mass unsolicited,
commercial advertising or solicitations via e-mail (spam); or
(2) enable high volume, automated, electronic processes that apply to EuroDNS
(or its systems). EuroDNS reserves the right to modify these terms at any time.

By submitting this query, you agree to abide by the above policy.

Domain: gametap.com
Registrar: Eurodns S.A.

Registrant:
Company: Metaboli
Name: DECROCK Olivier
Address: 27 rue de la ville leveque
City: PARIS
Country: FRANCE
Postal Code: 75008

Administrative Contact:
Company:
Name: Ahdjoudj Mohand
Address: 27 rue de la ville leveque
City: PARIS
Country: FRANCE
Postal Code: 75008
Phone: +33.144908642
Fax:
Email: mohand.ahdjoudj@metaboli.com

Technical Contact:
Company:
Name: Ahdjoudj Mohand
Address: 27 rue de la ville leveque
City: PARIS
Country: FRANCE
Postal Code: 75008
Phone: +33.144908642
Fax:
Email: mohand.ahdjoudj@metaboli.com

Original Creation Date: 2001-06-29
Expiration Date: 2018-06-28

Status:
clientTransferProhibited

Nameserver Information:
Nameserver: lucie.metaboli.fr
Nameserver: primaire.metaboli.fr
Nameserver: secondaire.metaboli.fr

I have seen that GameTap says they have offices in the US, however without a location of where those offices are I'm not sure how to get a phone number here in the US. But this is a start :).


December 14, 2011, 8:12 pm

Joined: December 14, 2011, 7:40 pm
Posts: 1
Post how i download games?
I just join gametap i have premium package but i can't download any games ,,,, please help me!


December 15, 2011, 4:25 am
Administrator
User avatar

Joined: September 19, 2011, 7:21 am
Posts: 172
Post Re: phone number
Right guys it's very simple why we only have email service, (and by the way don't call these numbers above if you just have a customer support question ok, because it's not their job to deal with it)

1. We often need to receive screen-shots to of error messages, problems on screen etc.
2. We need to see what hardware your running so we get you to send the DxDiag of your PC
3. We send you corrupt file finding tools digitally through email.
4. We can re send you your game download links and activation keys securely.
5. We are based in Paris, France. Phone calls from the US would be way to costly for you guys and us.

As you can see all of the above would be completely impossible over the phone.

"Hi my email address is blah-blah-didn't-get-it@come-again.com"...uhhhh can you repeat that please?

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February 9, 2012, 9:28 am

Joined: June 6, 2007, 9:18 am
Posts: 1
Location: albany ny
Post Re: phone number
its a pay service they should have a phone number :roll:


February 9, 2012, 1:59 pm
User avatar

Joined: March 31, 2009, 11:24 pm
Posts: 742
Post Re: phone number
It's a EUROPEAN PAYSERVICE! They do! But you have to live in Europe! :roll: :roll:

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February 12, 2012, 10:55 pm

Joined: February 12, 2012, 10:38 pm
Posts: 7
Post Re: phone number
I'm a spam !


February 17, 2012, 12:05 am

Joined: February 16, 2012, 11:51 pm
Posts: 6
Post Re: phone number
spam


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