Post new topic Reply to topic  [ 50 posts ]  Go to page 1, 2  Next
 Plugin Causing Instability: Browser Crash(Firefox 3.0.8) 

 Plugin Causing Instability: Browser Crash(Firefox 3.0.8) 
April 1, 2009, 10:18 am
User avatar

Joined: April 1, 2009, 10:12 am
Posts: 837
Post Plugin Causing Instability: Browser Crash(Firefox 3.0.8)
Firefox has now crashed five times after installing the Gametap plugin. Of which I still am not able to take a look at Gametap's games or the new system. (Every time I try to go it tells me I need to reinstall the plugin.)

Somewhat frustrating boyos! :(

UPDATE: Crashes are tied with the overlay that pops up when you try to port the Gametap client cache (or so I guess that is what it is. It's only there for a brief flash before crashing).


Resolution Attempts (Laptop: Windows XP):

Uninstalled Plugin, Reinstalled Plugin
Uninstalled Plugin, Updated through GT-Client
Uninstalled "Other" Plugins
Disabled NoScript (GT Pages Only)
Uninstall Firefox 3.0.8/Reinstall Firefox 3.0.8 (Restore backups of private data)
Uninstall Firefox 3.0.8/Reinstall Firefox 3.0.8 (DID NOT restore backups of private data)
Uninstalled Firefox 3.0.8 (Kept all personal content), Removed Old Reigsty Keys (CCleaner V2.16.830)/Reinstalled Firefox 3.0.8/Reinstalled Gametap Plugin
Uninstalled Firefox 3.0.8 (Deleted all personal content), Removed Old Registry Keys (CCleaner V2.16.830)/Reinstalled Firefox 3.0.8/Reinstalled Gametap Plugin
Uninstalled Firefox 3.0.8 (Deleted all personal content), Removed Old Registry Keys (CCleaner V2.16.830)/Reinstalled Firefox 3.0.8/Restored Personal Content (Backup)/Reinstalled Gametap Plugin
Uninstalled Adobe Air, Uninstalled Adobe Flash, Uninstalled Macromedia Shockwave, Uninstalled Firefox 3.0.8 (Deleted all personal content), Removed Old Registry Keys (CCleaner V2.16.830)/Reinstalled Firefox 3.0.8/Reinstalled Gametap Plugin

_________________
Eat recycled food! It's good for the environment and okay for you!


Last edited by Freyar on April 2, 2009, 5:47 am, edited 6 times in total.

April 1, 2009, 11:14 am
User avatar

Joined: March 31, 2009, 5:01 pm
Posts: 33
Location: Minneapolis, Minnesota
Post Re: Plugin Causing Instability(?) (Firefox 3.0.8)
I guess it's hit and miss with Firefox 3.0.8, I updated without a problem.

_________________
Image


April 1, 2009, 11:23 am
User avatar

Joined: April 1, 2009, 10:12 am
Posts: 837
Post Re: Plugin Causing Instability(?) (Firefox 3.0.8)
Add-ons: {d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}:1.0.1,{19503e42-ca3c-4c27-b1e2-9cdb2170ee34}:1.1.8.5,GameTap@gametap.com:4.0.80.158,{73a6fe31-595d-460b-a920-fcc0f8843232}:1.9.1.4,orbit_ffext@orbitdownloader:2.02,NPDyyno@dyyno.com:0.9,{972ce4c6-7e08-4474-a285-3208198ce6fd}:3.0.8
BuildID: 2009032609
CrashTime: 1238602920
InstallTime: 1238235934
ProductName: Firefox
SecondsSinceLastCrash: 2786
StartupTime: 1238600136
Theme: classic/1.0
URL: http://www.gametap.com/migration.html?browser=FF
Vendor: Mozilla
Version: 3.0.8
========================================================

I know this is intended for the Mozilla foundation, but it may help.

_________________
Eat recycled food! It's good for the environment and okay for you!


April 1, 2009, 11:42 am
Administrator
User avatar

Joined: May 24, 2007, 11:39 am
Posts: 681
Post Re: Plugin Causing Instability(?) (Firefox 3.0.8)
sparkkky wrote:
I guess it's hit and miss with Firefox 3.0.8, I updated without a problem.


Yeah, I even updated just after launch yesterday when the website was barely functional and it still worked for me.

_________________
How appropriate! You fight like a cow.


April 1, 2009, 6:43 pm
User avatar

Joined: April 1, 2009, 10:12 am
Posts: 837
Post Re: Plugin Causing Instability: Browser Crash(Firefox 3.0.8)
Firefox 3.0.7 imports the old caches just fine. (Firefox 3.0.7 is on my machine at work.)

3.0.8 on both my laptop (Firefox 3.0.8/WinXPx86) and desktop (Firefox 3.0.8/Vistax86) still fail.

_________________
Eat recycled food! It's good for the environment and okay for you!


April 2, 2009, 5:24 am
User avatar

Joined: April 1, 2009, 10:12 am
Posts: 837
Post Re: Plugin Causing Instability: Browser Crash(Firefox 3.0.8)
New Attempts:
Uninstall Firefox 3.0.8/Reinstall Firefox 3.0.8 (Restore backups of private data)
Uninstall Firefox 3.0.8/Reinstall Firefox 3.0.8 (DID NOT restore backups of private data)

None of them worked.

_________________
Eat recycled food! It's good for the environment and okay for you!


April 2, 2009, 5:36 am
User avatar

Joined: April 1, 2009, 10:12 am
Posts: 837
Post Re: Plugin Causing Instability: Browser Crash(Firefox 3.0.8)
Sorry for Double-Post.

Uninstalled Firefox 3.0.8 (Kept all personal content), Removed Old Reigsty Keys (CCleaner V2.16.830)/Reinstalled Firefox 3.0.8/Reinstalled Gametap Plugin

Uninstalled Firefox 3.0.8 (Deleted all personal content), Removed Old Registry Keys (CCleaner V2.16.830)/Reinstalled Firefox 3.0.8/Reinstalled Gametap Plugin

Uninstalled Firefox 3.0.8 (Deleted all personal content), Removed Old Registry Keys (CCleaner V2.16.830)/Reinstalled Firefox 3.0.8/Restored Personal Content (Backup)/Reinstalled Gametap Plugin

Uninstalled Adobe Air, Uninstalled Adobe Flash, Uninstalled Macromedia Shockwave, Uninstalled Firefox 3.0.8 (Deleted all personal content), Removed Old Registry Keys (CCleaner V2.16.830)/Reinstalled Firefox 3.0.8/Reinstalled Gametap Plugin

... This is getting to be impossible.. I can't afford to delete my cache, I have a monthly cap, guys! ><

------------------------------------------------

Double-checked that IE would work, and it doesn't crash at the same time that Firefox does with the migration. I didn't go through with it though, since I want Firefox to have the backup, not IE.

Sent a log:
Zlayer-232

_________________
Eat recycled food! It's good for the environment and okay for you!


April 2, 2009, 4:17 pm
User avatar

Joined: April 1, 2009, 10:12 am
Posts: 837
Post Re: Plugin Causing Instability: Browser Crash(Firefox 3.0.8)
Evil bad bump. >>;

I feel so dirty.

_________________
Eat recycled food! It's good for the environment and okay for you!


April 2, 2009, 4:21 pm
User avatar

Joined: March 31, 2009, 2:16 pm
Posts: 601
Post Re: Plugin Causing Instability: Browser Crash(Firefox 3.0.8)
I had this problem. It went away after i did the migration through Internet Explorer. Now i can launch all the Desktop games through Firefox, but browser games crash right away. If i want to play them, i have to use IE.

_________________
Ho hey, sweet lady of Wayrest! Ho hey, sweet lady of mine! Oh I'll see you again, yes I'll see you again, sweet lady of Wayrest so fine!


April 2, 2009, 4:24 pm
User avatar

Joined: April 1, 2009, 10:12 am
Posts: 837
Post Re: Plugin Causing Instability: Browser Crash(Firefox 3.0.8)
MobiusArcher wrote:
I had this problem. It went away after i did the migration through Internet Explorer. Now i can launch all the Desktop games through Firefox, but browser games crash right away. If i want to play them, i have to use IE.


That's unacceptable. Firefox 3.0.8 is a "Recommended" browser.

_________________
Eat recycled food! It's good for the environment and okay for you!


April 2, 2009, 7:49 pm
Administrator
User avatar

Joined: March 22, 2009, 3:59 pm
Posts: 2123
Location: GameTap HQ
Post Re: Plugin Causing Instability: Browser Crash(Firefox 3.0.8)
Freyar I'll forward this post to the devs. I know it doesn't help you but I'm using 3.0.8 and its working.

_________________
^(;,;)^ ~ Never bring a knife to a hammer fight. Image Image


April 2, 2009, 7:55 pm
User avatar

Joined: April 1, 2009, 10:12 am
Posts: 837
Post Re: Plugin Causing Instability: Browser Crash(Firefox 3.0.8)
As long as I know people are working on it, I feel better. I've been talking to TSR about the issue as well.

_________________
Eat recycled food! It's good for the environment and okay for you!


April 2, 2009, 8:45 pm
Administrator
User avatar

Joined: May 24, 2007, 11:39 am
Posts: 681
Post Re: Plugin Causing Instability: Browser Crash(Firefox 3.0.8)
Freyar wrote:
As long as I know people are working on it, I feel better. I've been talking to TSR about the issue as well.


I can personally vouch that TSR has been poking developers behind-the-scenes on this one. ;)

_________________
How appropriate! You fight like a cow.


April 2, 2009, 11:32 pm
Administrator
User avatar

Joined: May 24, 2007, 11:39 am
Posts: 681
Post Re: Plugin Causing Instability: Browser Crash(Firefox 3.0.8)
Hey Freyar, I totally understand if you'd be hesitant to try this (or have tried this already), but have you tried reinstalling Firefox? Even if its just an install-on-top-of-self so you'd keep plugins and whatnot. I'm just curious as to what would happen.

I am not a software developer nor an official representative of GameTap so don't hold them responsible if you follow my advice and hose your computer. I'm impressed if you read all of this stuff.

_________________
How appropriate! You fight like a cow.


April 3, 2009, 12:11 am
Administrator
User avatar

Joined: June 4, 2007, 2:14 pm
Posts: 1406
Post Re: Plugin Causing Instability: Browser Crash(Firefox 3.0.8)
Mac at some point send me the UBB for that last line so I can make it my Sig ;).
Also, I think he said he tried that already.


April 3, 2009, 1:36 am
User avatar

Joined: April 1, 2009, 10:12 am
Posts: 837
Post Re: Plugin Causing Instability: Browser Crash(Firefox 3.0.8)
macnbc wrote:
Hey Freyar, I totally understand if you'd be hesitant to try this (or have tried this already), but have you tried reinstalling Firefox? Even if its just an install-on-top-of-self so you'd keep plugins and whatnot. I'm just curious as to what would happen.

I am not a software developer nor an official representative of GameTap so don't hold them responsible if you follow my advice and hose your computer. I'm impressed if you read all of this stuff.


I've done that 6 times. ;)

_________________
Eat recycled food! It's good for the environment and okay for you!


April 3, 2009, 2:52 pm
User avatar

Joined: December 15, 2007, 9:41 am
Posts: 91
Post Re: Plugin Causing Instability: Browser Crash(Firefox 3.0.8)
I've got the same problem :O It sucks

_________________
Pulp Fiction- The best movie. Ever.
A Royale with Cheese will never be the same....


April 3, 2009, 6:40 pm

Joined: April 1, 2009, 4:38 pm
Posts: 3
Post Re: Plugin Causing Instability: Browser Crash(Firefox 3.0.8)
As do I. I wish i could at least have a chance at trying out the new system, but so far, I cant even get it to work.


April 4, 2009, 9:58 am
User avatar

Joined: April 1, 2009, 10:12 am
Posts: 837
Post Re: Plugin Causing Instability: Browser Crash(Firefox 3.0.8)
Still standing by for more information. I can't think of any more attempts I can make on my side of the table.

_________________
Eat recycled food! It's good for the environment and okay for you!


April 4, 2009, 5:27 pm
User avatar

Joined: December 27, 2007, 4:42 pm
Posts: 5
Post Re: Plugin Causing Instability: Browser Crash(Firefox 3.0.8)
i had issue on firefox but then i disable the gametap browser helper tool in plugin's then it worked fine odd i gess its noo help lol


April 5, 2009, 7:26 pm
User avatar

Joined: April 1, 2009, 10:12 am
Posts: 837
Post Re: Plugin Causing Instability: Browser Crash(Firefox 3.0.8)
The Gametap plugin is now working properly on my Vista Desktop machine. However, it is still failing on my laptop.

_________________
Eat recycled food! It's good for the environment and okay for you!


April 5, 2009, 7:48 pm
Administrator
User avatar

Joined: June 4, 2007, 2:14 pm
Posts: 1406
Post Re: Plugin Causing Instability: Browser Crash(Firefox 3.0.8)
I assume both are running FF 3.0.8. Do they have all the same plugins? (Also how'd you fix it, that'd be good to know.)


April 6, 2009, 1:20 am
User avatar

Joined: April 1, 2009, 10:12 am
Posts: 837
Post Re: Plugin Causing Instability: Browser Crash(Firefox 3.0.8)
tsrblke2 wrote:
I assume both are running FF 3.0.8. Do they have all the same plugins? (Also how'd you fix it, that'd be good to know.)


Oddly enough, I just reinstalled the plugin on my vista box and it worked perfectly. The only real difference in add-ons for Firefox 3.0.8 is the "Orbit Downlaoder" and possibly Flashgot.

Before you ask, I have re-installed Firefox from scratch on the laptop (which is still failing), so I don't know exactly how those can fail.

_________________
Eat recycled food! It's good for the environment and okay for you!


April 6, 2009, 9:57 am
Administrator
User avatar

Joined: June 4, 2007, 2:14 pm
Posts: 1406
Post Re: Plugin Causing Instability: Browser Crash(Firefox 3.0.8)
Darn, I was hoping it could be traced back to some incompatability with other plugins.


April 6, 2009, 4:20 pm
User avatar

Joined: April 1, 2009, 10:12 am
Posts: 837
Post Re: Plugin Causing Instability: Browser Crash(Firefox 3.0.8)
tsrblke2 wrote:
Darn, I was hoping it could be traced back to some incompatability with other plugins.


So was I.

_________________
Eat recycled food! It's good for the environment and okay for you!


Display posts from previous:  Sort by  
Post new topic Reply to topic  [ 50 posts ]  Go to page 1, 2  Next


Who is online

Users browsing this forum: No registered users and 0 guests


You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot post attachments in this forum