Adding my voice to the chorus.

I'm a gold member, who logged in every week or so when I needed to unwind and the games I had around the house didn't really do it for me.

The player was nice. It worked. It did everything as advertised, and I liked it because I didn't have to use my clunky internet browser. But now not only do I have the pleasure of using my clunky broswer that takes a while to scroll through pages, but now I also have to deal with annoying ads, no full-screen, possible security risks, and download speed issues? Knowing full well that you have a system that WORKS but decided to flush it down the toilet?

No thank you. I'm cancelling, I can do without this "service". If the player comes back, I might join again.

I think it's got a lot of potential. People just don't like change. I still think it's well worth $9 a month. It took about a day to get the kinks worked out for me but I learned a lot in the process.

I just read a Gamasutra article a couple weeks ago and this is the intended direction for a lot of developers, not just game hosts. Now is the time to get used to it. You all are going to see a lot more of this and not just from GT.

This is too big of a change. Most people have a shitty internet that can't handle the new gametap. That's why mostly alot of people liked the gametap player. Why couldn't gametap give us both? I don't care what they did with their internet but they could of atleast gave us a choice by using a player or internet.

I encourage everyone who does not like the new web player to do what I did.

Go to the Gametap contact us page

http://support.gametap.com/selfservice/ ... do?id=1598

Submit a service request about how bad the new web player is. I even gave them my timeframe before I cancel my membership.

I am out too. I will let my wallet speak. lol this feels like swg nge all over again.

anne7877 wrote: Also I've been a Gametapper for several years...and this bites

thats funny seeing how gametap started in 2005 FOUR years ago and it says you joined today

The thing I liked most about Gametap was it's ease of use. It was so easy my kids could use it. Now you've taken away our player and insisted that we play Gametap from a browser. No fair!

My kids used Gametap more than I did, and now they're so frustrated they've decided they don't like it anymore.

Here's our list of problems.

1. It takes way longer for Gametap to load up.

2. I have to disable the parental controls on my browser to get Gametap to load. While this may not seem like a big deal to some, it's really a pain in the butt for me. I will not allow my children to launch an uncensored browser without sitting with them the whole time it's on. I can no longer let them play Gametap whenever they want.

3. They don't like playing games in the browser window. The games they like (Sonic, etc.) used to be full screen. They feel they're cheated now.

4. The new system is way more confusing.

5. The player sorted games into favorites, recently played, etc. The new system does no sorting that I can find, which means we have to scroll through a list of games (and if you're 5-years-old, squint at the icons) until we find the one we're looking for.


I want my player back and I want it back now. If I had wanted to play games in browser windows and deal with delays and sorting issues, I would have used a free gaming service. I'm not getting what I paid for.

It's bad enough that Gametap has yet to figure out a way to support 64-bit systems, but this just adds insult to injury. How dare you make us pay for a service that's still being tested! Furthermore, why would you want to complicate a program that was simple and satisfying to use?

We should have had the option of continuing to use our players if we didn't want to go through a browser.

Fix it! My subscription runs out in a few months. I will cancel if this company does not improve its customer service. I'm sure there are other, more agreeable, services that I can give my money to.

With Gametap's self-sabotaging problems, I'm beginning to wonder if this service was merely meant to be a tax write-off for the big guys.

Here is my biggest issue - why get rid of the client? We are (were) paying customers. You work for us, but by getting rid of what everyone loved and enjoyed, you basically just said "go screw yourself."

Gametap no longer cares about the customers.

There are 70+ posts in this topic demanding for the return of the old player, and I don't really see too much of the staff addressing it. That apathy speaks volumes.

It is REALLY dumb for an internet based company to ignore the fans/customers. There internet gives everyone of us a soap box to preach our message. Gametap has never been mainstream, but if enough disgruntled former members are annoyed with it enough to leave, expect more to be turned away.

glennmelton wrote: Weird, is there any specific reason why?

Money for support and development was my understanding.