macnbc wrote: It has been stated in other threads before that the new website/plugin uses a completely different infrastructure/backend/servers than the old player did, thus rendering the old player incompatible. The servers/backend that the old player used are gone, thus rendering it inoperable. In short, even if Gametap did bring it back, it wouldn't work, and would take an overhaul akin to gutting a building and renovating in order to make it work. It's just simply not feasible with the company's current resources.

So what did you just delete the old back end without a back up? And isn't a server just a computer that should work with any software you use with it? I really somehow do find this hard to stomach, that a reversion to something you had working before would be impossible, unless you flat out deleted everything.

LittlestCthulhu wrote: Because we do listen to your feedback and it does matter. This quote "As for the forums representing a very small segment of the user base, that is completely truthful." is ONLY in regard to the poster claiming that the forums prove that "nobody can play any games". This is completely unrelated to the usefulness of the forums or quality of feedback collected from them. The quote was taken out of context and applied to completely different question.

Sorry for the misunderstanding on my part then.

thepotatoman wrote: So what did you just delete the old back end without a back up? And isn't a server just a computer that should work with any software you use with it? I really somehow do find this hard to stomach, that a reversion to something you had working before would be impossible, unless you flat out deleted everything.

By backend I mean the hardware infrastructure. The old backend was run by Time Warner since Gametap was under Turner, the new backend is integrated with Metaboli's since Gametap is now under them. Different servers (and different networks) can have a multitude of different configurations that would make software not specifically coded to function with them work improperly.

Keep in mind too, this isn't just one computer that's sitting a basement office somewhere, this is an entire content delivery network, and organizational setup. So when GT moved from Tuner's CDN to Metaboli's everything would have changed (sever location wise, server type, etc.) As I understand it, it wouldn't have been as simple as changing a few IP addresses somewhere.

Its been so long since my last post because I have been trying to understand this whole server hardware problem. I made it through 2 years of computer science in college but never studied much internet stuff. It is my understanding that severs are mostly just hard drives, hard drive controllers, a little bit of cpu, and I/O ports, connected together to run in some form of RAID. The hard drive controllers basically know how to interact with eachother and the UNIX (or whatever) OS basically knows how to "operate" those parts and allows you to control it with software. You would think, ideally, as long as the OS is the same the software would probably work just the same.

Whats keeping me up at night is where in that scenario I am wrong? I cant imagine the I/O interactions would change, because I would like to believe that the computer industry sets good enough standards for stuff like that. I don't think it would be the change in hard drives since then how would websites ever expand if they need the exact same hard drive configuration in order for it to run? I guess I'm just curious since I have never heard anybody lose features or anything based solely on a change of servers before.

And now back to the topic at hand. You make it sound like the options are to continue on this browser based approach or go out of business. I guess in the end that means our complaints still wont be listened to or at least acted on no matter what, and those 800 posts about this topic are a complete waste of time. I know you read many of these complaints, but because there is nothing to do about them so the results are the same, which is a feeling of not being listened to.

Which makes me wonder if at the start of this switch management had to decide wither or not to update the client or make a new browser and if they took customer feedback in account in making that decision? It would seem to me that taking at least the GUI of the client and rebuilding half the client would take as much time as building this one up from scratch which is why it seems like a strange decision. Surely they knew they would be having at least some of these problems and shortcomings with a whole new system. Honestly I hope they did know about the amount of unrest this would cause as that would make this situation less tragic.

Well to sum it up, if this decision was a permanent one, I wish we would have been able give back feedback before the decision was made but, obviously, that has passed.

If this and the last post seemed incoherent, excuse it, I have been up 21 hours now not able to sleep.

Oh, it's a back-end problem alright. In fact, I think a whole roomful of back-ends may be involved.

Your endless complaints are being listened to. Just because things aren't happening the way you want them to or as fast as you'd like them to doesn't mean they aren't working on it.

Not everyone is upset with the change. I like the old player, but it's gone and no amount of whining will get it back. Gametap is now Metaboli. You like the old Gametap? So did I. But it doesn't exist anymore.

Gametap's new interface works perfectly fine for me, and I'm sure it does for many others as well. You don't hear from the people who aren't experiencing problems because they have nothing to complain about. And since it seems to work fine on some computers but not others, diagnosing the problems would understandably be a difficult and time-consuming process. Apparently too time consuming for some. Have patience, you've already stated your cases ad nauseum.

You can't please all of the people all of the time.

LittlestCthulhu wrote: I'm sorry for the confusion, "troll" is not name calling it is common internet terminology. Hopefully this will clear things up http://en.wikipedia.org/wiki/Internet_troll

Jackass is common internet terminology too, LC. It also happens to be name calling.

Urknighterrant wrote: LittlestCthulhu wrote: I'm sorry for the confusion, "troll" is not name calling it is common internet terminology. Hopefully this will clear things up http://en.wikipedia.org/wiki/Internet_troll Jackass is common internet terminology too, LC. It also happens to be name calling.

Also... donkeys.

thepotatoman wrote: I really wish the people at gametap took our concerns seriously. Most of the time when there is a large outcry because of changes like the ones around gametap, corporations either come out and explain themselves, meet us half way, or give in. Around here it feels like we are being flat out 100% ignored, and told to post in a 500 post topic that will likely never be read. The only communication we get is from the moderators LittlestCthulhu and macnbc and I feel like they look at us like whiny brats. The both continuously post saying those of posting on the forums represent a small number of users. That things will be better in a month when people get over it. The only time I feel I've even seen LittlestCthulhu speak freely about this thing was laughing and praising a joke mocking the complainers. the-new-gametap-song-t32917.html Obviously given enough time without change everyone who complains will be gone, but I have a hard time leaving that easily. I loved what gametap was, and I participated in its community even though i read a lot more then I typed. I'm a loyal person for stuff like this. To lose everything I loved about it so suddenly over night without much word as to why just doesn't feel right. Maybe that is why I haven't just left after 2 months of this stupid new player.

That's because nobody IS listening....just taking your money.....

Deathknight928 wrote: 3. Quit paying for GT, ask for a refund and check back in a few months to see how things are.

That's what I did after the first week of the player switch. Unfortunately, I feel it's worse than the old player still...

The old player is NOT coming back if that's what you're looking for, so don't bother.

And don't resurrect 4-month old threads to add pointless comments.