oinyo wrote: This company really is disappointing me. I loved the old system and signed up to enjoy the games I used to play all the times. After seeing the new browser I feel I am just paying for the same thing I can get at I-am-bored.com But really. Unless things change I am out as well. the new browser system is to buggy and it is way below the standards i was used to in the old system. A dire warning for gametap. Sony online entertainment did the same thing you are doing with there " Star wars galaxies " MMO where they ignore everyone and change there system anyways. What happened to them? everyone left and they have a very bad taint on there name now to the point where people will not play there new games due to there unforgivable mistakes. Pinching pennies in the gaming world has proved hundreds of times to be the death of companies. People will only have faith for so long but as soon as another company comes out or there sub runs out they will jump ship. It has happened with multi million dollar companies and at this rate unless you guys stop putting your hands over your ears saying you will never get back the system you like. it will happen to you. In this thread alone you look to lose over 300 subs by end of year and that's just the people being vocal about it. Is your new browser system really worth losing so much for?

Blah, I already quit. My sub was scheduled to run out in Oct, so I contacted support in early August. I didn't want to get caught paying for another year. Support did cancel in a little over a week. So support really is working on cancelations. I was also told that I have a free month coming, so my sub ends in November.

I really don't know if Metaboli ever thought this fully out. And the argument that at least Gametap still exists, doesn't hold water. People who are angry don't care. I bet by the time it's working correctly, a year will have passed. That's a long time to piss off customers.

The biggest problem with a browser application is that browsers are always being upgraded or changed. Who knows how this thing will work in IE9 or Firefox 4? And now 64 bit os's are going to be supported. Just in time for the third gen of 64 bit os's to be released!

wher da f....is da old client service now all da s.... i download dont even wana launch to make it worst they keep on crashing my browser when they finally try to work

get rid of the web player what a terrible idea first off i gotta use the browser to find and download the games which is slow right off the bat. also since it is in the browser it seems to fail downloading any game telling me there is no space when i have 120 gigs free, not to mention when your playing a game the browser is up in the background being a resource hog ingenius right? you can keep the web player cause i guess its easier to play the games in the browser that way, but have an option to download the standalone as well for higher end games is all im asking.

Anyone who likes the web based version of GameTap never used the old one. There are ways to make the browser version look and work closer to the old one. Try using a 100% flash based site or something like that. Going from a desktop client to and HTML CSS website is a terrible decision. Please, either get some programmers who can design a more dynamic website or offer the old desktop client as an option. Because the front end interface you have now looks like it took all of a weekend to throw together.

Does this company even care anymore about customer opinion or are we just wasting are time complaining?

Well... look at the bright side people... mabye another company will realize gametap F***ed up and then they'll start providing online games with great service and an user friendly player....

or not....

anyways ill be back in 2015 to see if this has gotten any better... if not, hopefully by then metaboli has gone bankrupt so we can finally put this nightmare to rest...

I just cancelled my account yet again because the browser application still sucks. I'm sick of giving Gametap chance after chance after chance. I believe I'll just stick to Steam.

I liked the old game tap way Better ,his plug in makes everything more confusing for me well...

Not that this really matters, but I've been a subscriber for 2 and a half years and I won't be renewing my account. The web player is completely, completely inferior to the old player, it feels so.. bland and boring in comparison. My biggest problem however is seeing the new games updates slow to a trickle. We used to get 3-4 games a week consistently, now its basically 1 per week, and the upcoming schedule post looks like a graveyard. All that Metaboli stuff went down several months ago, yet their library still far and away outlcasses Gametap's as far as new releases go. When was the last time Gametap got a high profile game that wasn't already 3 or 4 years old?

What really gets me is that GameTap originally had a solid, easy to use and feature filled application that worked flawlessly and then they "upgraded" to what we have now, which, I know I can spare you the details...

I don't see what benefits the web-based app ever even had over the desktop app. I think it was a really uninformed decision. As a web developer I think the greatest hurdle in making things work correctly is making sure things work correctly.. in every browser, browser version, operating system, OS version, security settings, etc..

So this would be especially difficult for GameTap which obviously requires a lot more than your average website, to download, install and play games, save data, etc..

Now if we were having all of the issues we were but GameTap HAD something else to offer us to prove that converting to web-based is indeed beneficial then this would be a very different situation. But as it is, the web-based app offers us nothing new or sufficiently useful and it also facockted the functionality that previous existed!

I have heard stories about GameTap getting bought by another company and forced to convert. I don't know if that's true or not, but I kind of imagine somebody in the mid-upper ranks thought they could get promoted if they pushed this wonderful idea of a web based player, but they did have sufficient knowledge or resources to determine that it would be an awful move to make so soon, if ever. Uninformed decision making with massive implications happens extremely often in corporate zoos.

My friends who introduced me to GameTap long ago no longer use it. And since I can't seem to play any of the games I want to due to Vista testing and the many other problems, I'll probably follow suit. I don't know how much "progress" they've made on the web-based app but I say REVERT. At least in the mean-time..

After 6 months of absence from GameTap, I renewed my subscription to find that I couldn't download the desktop client. So I gave the new system a shot.

Needless to day, after 6 browser crashes, an apparent inability to organize or sort games by any useful criteria, and my girlfriend's constant insistance that I "fix it" so that she can find her games again, this will be the last time they get any money from me. In fact, I'm fairly sure I'm going to demand my money back for this month, if only to further increase GameTap's debt by affording them phone charges and customer support time. If there was any language-free way to express how truly pissed off I am, here it would be.

Ladies and gentlemen, this is how these giant, seemingly indestructable corporations fail with no notice: some d**chebag CEO has a mid-life crisis and decides everything needs an overhaul, despite how the current system is working flawlessly. If GameTap had taken the democratic approach, they would have asked the people who pay their bills, and not listened to the attention-deficit rantings of a single executive board who collectively afford the company millions in salary and bonuses.

I hope and pray that the next time I watch the news, I hear all about how GameTap is being bought out by somebody with a brain. Maybe "Google Games". I like the sound of that.

GameTap, you have betrayed your customers. Say goodbye to your income. Ads can only support you if people are willing to waste time on your crappy website, in which case stupidity begets stupidity. Enjoy.

Gametap, I am really close to canceling my subscription because of all the prolems this website has. I can't download a game without the file becoming corrupt, it takes forever to download a game, and your customer support is horrible. You deserve you "F" from the BBB, because we are not getting what we paid for. I'll give you untill the end of my supscription, or else I won't pay for another month. Edit: Ignore the above statement.

Edit: You know what, screw it. If the 64-bit change doesn't change anything, I'm leaving.

Edit 2: Save states. That's a good start.

Edit 3: Wow! Your 64-bit change fixed a lot of problems I had with the service. Great Job!

ivegotmice wrote: I have heard stories about GameTap getting bought by another company and forced to convert. I don't know if that's true or not...

Yes, it's true, French-based Metaboli purchased GT from Turner and scrapped the old player to implement a browser-based style similar to their preexisting one.

MrTassadar wrote: Ladies and gentlemen, this is how these giant, seemingly indestructable corporations fail with no notice: some d**chebag CEO has a mid-life crisis and decides everything needs an overhaul, despite how the current system is working flawlessly. If GameTap had taken the democratic approach, they would have asked the people who pay their bills, and not listened to the attention-deficit rantings of a single executive board who collectively afford the company millions in salary and bonuses.

Sorry, but your assumption of what happened to Gametap is incorrect. See above.

Your anger is understandable, but you should be sympathetic to the GT staff:

MrTassadar wrote: ...my girlfriend's constant insistance that I "fix it" so that she can find her games again...

They're experiencing the very same thing.

This was thrust upon them by the new company and it was a choice between putting up a very buggy new client or not putting up anything at all. It was a choice between something that works for some, but not all, or nothing for anyone. The staff is trying to implement a new encryption scheme, retrofit it to all their games and work out a myriad of bugs in the player that are difficult to diagnose. They're probably all bald from stress. And everyone for whom it doesn't currently work is screaming for them to "fix it".

Truth be told, a lot of progress has been made since the switch. Those of you who have only recently subscribed wouldn't know. It's not an easy fix. Don't want to pay for a BETA service that doesn't work for you yet? Don't! Come back in a couple months, try the free service to see if it works. If it does, great!

Test the waters before you jump.

gtsr100 wrote: not to mention when your playing a game the browser is up in the background being a resource hog ingenius right?

You can shut down the browser while you're playing a game and the GTplayer won't shut down. Ingenious, right?

buddha420 wrote: gtsr100 wrote: not to mention when your playing a game the browser is up in the background being a resource hog ingenius right? You can shut down the browser while you're playing a game and the GTplayer won't shut down. Ingenious, right?

Either way the Gametap player didn't use as much virtual memory space as this gametap browser takes up. Also when ever I played a game the gametap player always shuts off in the background so it would never interfere with my game or make the FPS higher. Besides if it is really a problem you can always close it out with Ctrl Alt Delete. I rather have the player than a laggy half broken browser.

I agree with what has been said in here... this new system just doesn't work. It's been months and months since the new system and my browser games still only work about 10% of the time. It gives me the "Drives X and Y are unavailable" error.

How hard is it to mount a 30 MB Neo-Geo game? I used to defend GameTap when the system was new, but I thought it'd be better by now. The old system was sleek, stable, and smooth. This one is slow, unstable and bumpy.

We're talking to the wrong people here, anyways. Forum administrators don't really have much influence on what direction the company goes. When the higher-ups mess up, they're the ones who have to listen on what goes on.

If you guys feel strongly about GameTap going the wrong way, the best way to speak is with your wallet. Don't pay them for an inadequate job.

Maybe I am the only person who likes the Browser app. I used the old one for a few months/year as a free user. It was nice, but it was also cluttered and had its own problems. The browser app has one thing that the stand alone program did not; scalability. for this reason, 64-bit support will be easier to accomplish. I do enjoy searching for games now with the new web menus.

Most of the problems I had with the service was with Vista and the administrator rights junk. Plus Mass Effect's Securom prevented me from accessing the administrator functions which was not playing well with many things. Gametap included. I only had one X and y problem which Gametap quickly fixed as soon as it first happened.

Keep up the good work Gametap employees. I sell your service to everyone I know. Best value in gaming. For hardcores or the now-turned-casual people like me.

I just paid for a month of the classic version not knowing how much gametap has changed, if anyone is listening THIS IS THE BIGGEST CROCK OF SH*T, please give us the old gametap player back, thnx in advance.

Sticky230 wrote: Maybe I am the only person who likes the Browser app. I used the old one for a few months/year as a free user. It was nice, but it was also cluttered and had its own problems. The browser app has one thing that the stand alone program did not; scalability. for this reason, 64-bit support will be easier to accomplish. I do enjoy searching for games now with the new web menus. Most of the problems I had with the service was with Vista and the administrator rights junk. Plus Mass Effect's Securom prevented me from accessing the administrator functions which was not playing well with many things. Gametap included. I only had one X and y problem which Gametap quickly fixed as soon as it first happened. Keep up the good work Gametap employees. I sell your service to everyone I know. Best value in gaming. For hardcores or the now-turned-casual people like me.

Yes.......Yes you are

Sticky230 wrote: Maybe I am the only person who likes the Browser app.

Trust me, you're not. I actually prefer this because fullscreen is an option, so i can still browse for walkthroughs for tomb raider anniversary... i mean check my e-mail and still run smoothly

chuckman1 wrote: Sticky230 wrote: Maybe I am the only person who likes the Browser app. I used the old one for a few months/year as a free user. It was nice, but it was also cluttered and had its own problems. The browser app has one thing that the stand alone program did not; scalability. for this reason, 64-bit support will be easier to accomplish. I do enjoy searching for games now with the new web menus. Most of the problems I had with the service was with Vista and the administrator rights junk. Plus Mass Effect's Securom prevented me from accessing the administrator functions which was not playing well with many things. Gametap included. I only had one X and y problem which Gametap quickly fixed as soon as it first happened. Keep up the good work Gametap employees. I sell your service to everyone I know. Best value in gaming. For hardcores or the now-turned-casual people like me. Yes.......Yes you are

the app works for me thats all that matters i dont really care what app gametap uses im here for the games it does no good to complain about bringing back an app that they cant bring back

Yeah, there are plenty of people around here who like GT and for whom GT works fine. But don't tell that to the complainers, because that will destroy their "everyone hates GT" theory.

Magdy wrote: I just paid for a month of the classic version not knowing how much gametap has changed, if anyone is listening THIS IS THE BIGGEST CROCK OF SH*T, please give us the old gametap player back, thnx in advance.

Why would you pay for something without knowing what's changed? How could you not know what's changed? There's a free service you can use to test out GT and see if you want to pay for a subscription. It never ceases to amaze me how people will pay for a subscription only to complain a few days later. Like I said somewhere else, it's like going to a car lot, throwing money at the salesman, demanding a car, driving off the lot and then getting all mad because you just found out you can't drive a stick shift. Use your brains and maybe you won't have so much to complain about.

i was gonna put gametap will never die in the gametap is dying category but since that one is locked i guess i'll put it here instead and i'll say it again GAMETAP WILL NEVER DIIIIIIE!

i agree also the browser makes it more complicated for me to play also the multiplayer option is not available any longer

Really? It's being fixed? You should be a politician. Just because you say something doesn't make it so. Your post, administrator was in March. It is now October and I cannot download one game, not one! What a piece of sh*t this plugin thing is!

If I provided this kind of service to my internal customers at work I would have been fired on the spot. I administer several different types of servers and I know both the expectations of my customers and the difficulties of living up to those expectations. But, what is going on here is not difficulties but complete fraud. I want my money back!