isisprince wrote: What I don't understand is how this whole activation code disaster has been allowed to happen repeatedly. You have to notice that the staff have for the most part fled the boards, and clearly the staff that used to manage the phones are gone.

I don't understand the code keys issue either. It does not augur well for business.

I am also disturbed at the lack of staff presence on the forums. Particularly tech support. Where is Tyrion? He was solving problems on the tech forums hand over fist.

There hasn't been anyone on the phones since the Metaboli merger.

buddha420 wrote: isisprince wrote: What I don't understand is how this whole activation code disaster has been allowed to happen repeatedly. You have to notice that the staff have for the most part fled the boards, and clearly the staff that used to manage the phones are gone. I don't understand the code keys issue either. It does not augur well for business. I am also disturbed at the lack of staff presence on the forums. Particularly tech support. Where is Tyrion? He was solving problems on the tech forums hand over fist. There hasn't been anyone on the phones since the Metaboli merger.

Buster, you're the volunteer firefighter around here, where are the staff?

Why am I supposed to know?

buster42 wrote: Why am I supposed to know?

Because you have access to the moderator only section, and presumably contact information since you have the administrator privileges.

Ha, I should have read these forums before buying the game... I mean I could have gone out and bought the game for the same price, but did the download thing to get it faster and support this way; however not getting my cd key really pissed me off. Could not play last night, or tonight. Thanks Gametap. Still waiting...

Havn't seen anything good since the merger with Metaboli. Sure, we have some newer games but at the cost of dozens of old classic and arcade titles for each newer title.

Cartigan wrote: Havn't seen anything good since the merger with Metaboli. Sure, we have some newer games but at the cost of dozens of old classic and arcade titles for each newer title.

Yea, but does loosing the classic games have anything to do with Metaboli? I doubt it.

Just bought a subscription...although I didn't realize just how limited I was using 64 bit. Luckily I can play Tomb Raider Anni and Legends which were my main reason for getting a month sub. Almost every crappy classic game is ready for 64 bit, but only a few of the better games, new and old are ready. Anyways it was at least worth the 10 bucks, gonna beat both Tomb raiders and the old school fighters they have on here are amazing, think I played every one of em last night with my friend lol

Quote: eightohfive wrote: Almost every crappy classic game is ready for 64 bit, but only a few of the better games, new and old are ready.

Oh come on now. Cheer up a little. Project Runway is now 64-bit.

Rayven998 wrote: Quote: eightohfive wrote: Almost every crappy classic game is ready for 64 bit, but only a few of the better games, new and old are ready. Oh come on now. Cheer up a little. Project Runway is now 64-bit.

Why do people keep calling it Project Runway? It's MISSION Runway. It has nothing to do with Project Runway.

The official Project Runway game is only on Wii.

Ok, ok. Apples to oranges, but I'll give it to ya.

So, when are we getting the interactive version of What Not To Wear?

buster42 wrote: Do you mean Xbox Live Arcade? You don't need a subscription to buy games on XBLA (just a silver/free membership works), and as long as you have your Xbox, you can delete and redownload as much as you want. The details on Onlive are pretty scarce regarding its intricacies. They seem to be selling the system more on "The games! Streaming!" than any of its details. Worrisome.

Game tap doesnt have to worry bout onlive, onlive will fail hard, they can not offer a price point that is any where near what they need to for what they are offering.

They are saying 15 bucks a month, and if that were all it was it wouldn't be bad, unfortunately you have to buy the games as well, they expect these to go for 30-40USD but this means that you must pay the sub fee or you loose your games. Add to that the fact that the average house hold connection will always produce a delay in input not to mention the fact that your internet connection may go down, may run very slow some days etc and you will quickly see a service that will come and go with very little notice. Its unfortunate but IMO digital distribution is just going in another direction. Had they been able to nullify the sub fee perhaps supplement it with advertisement I think onlive would take off like a rocket. until they prove the user base is there though ad support isnt possible.

as far as game tap dying goes I dont think so, in fact I think its the opposite, the quality of the titles they are putting up has only increased. The game tap play runs a lot better than it did at launch and download speeds on games has jumped up by a very large margin. Edit also worth noting that I put in a tech support ticket the other day and received a response with in 24 hours.

I dont buy games from game tap, I only use the sub service. my question to the people who do is why the hell don't you use steam. Not to put game taps D2O service down or anything but it just doesn't make sense to me why you wouldn't use the largest, most renown digital distribution service on the planet.

autowolf wrote: Game tap doesnt have to worry bout onlive, onlive will fail hard, they can not offer a price point that is any where near what they need to for what they are offering.

you got that right someone on another forum said that onlive gaming is lagging like crazy, plus i bet on my cokacola that there expensive anyway.

I only read the last page. I am starting to like the interface options. It just needs a little work. Im sticking with Gametap for a few months; $9.95 a month. My bill was for last month, This month and the support I requsted for this month.
(I stopped playing the browser games so much, my gamepad had syncing issues.)
Thank you@for some really good desktop games, Keep up the good work!@Gametap Team

Maybe they would have more customers if more of the more recent games worked! Also if tech support actually helped you that might make the more popular too. Last time I had to wait weeks just for somebody to respond at all! I've said this in the forums before, but $10 a month is only worth it if the games actually work. I ended up buying Unreal Tournament 3 on Steam for $8 because I couldn't get the GameTap version to work, at all, like most of the other games I want to play.

Just recently, while figuring out if I'm going to cancel (and it's looking like I am now) I decided to make sure it was not some problem with my system. I knew it was not a hardware problem, because I'm not even aware of 1 game on gametap that my system specs do not meet. So, after finding no answers in the forums (except maybe downloading the demo version of the game to get the files that appear to be missing, and in most cases I can't even do that) I installed Vista and deleted XP. My version of Vista is even 32 bit, so you wouldn't expect I'd have so many problems with games not working, but I still do.

I was thinking I'd try out about 10 games before deciding whether to cancel or not. I predict that less than half will work, and if that is the case I'll definitely cancel. So far, only 2 of the games out of the 5 I downloaded work, so my prediction is looking accurate. And, what's worse, is none of them are even that newly released!

I first tried Damnation, that one wouldn't even download at all. Battle Stations Midway didn't work. Neither did Gothic 3. The only 2 out of the 5 that work so far are Rainbow Six 3 (which is kind of ridiculous to run on my computer, but I started with an older version because I'm guessing the newer ones won't work) and Rogue Trooper, which I actually kind of like. I just downloaded Fable, and I'm guessing that will work, because most of the older games do, but if all I can play is games that would play on an original xbox then I have no reason to pay $10 a month. The worst thing about this is that games that previously worked don't even work anymore. I ran Battle Stations Midway and Damnation before and now they've stopped working. I can't even explain that but I don't know how Gametap expects to stay in business like this.

Explodinghead wrote: Maybe they would have more customers if more of the more recent games worked! Also if tech support actually helped you that might make the more popular too. Last time I had to wait weeks just for somebody to respond at all! I've said this in the forums before, but $10 a month is only worth it if the games actually work. I ended up buying Unreal Tournament 3 on Steam for $8 because I couldn't get the GameTap version to work, at all, like most of the other games I want to play. Just recently, while figuring out if I'm going to cancel (and it's looking like I am now) I decided to make sure it was not some problem with my system. I knew it was not a hardware problem, because I'm not even aware of 1 game on gametap that my system specs do not meet. So, after finding no answers in the forums (except maybe downloading the demo version of the game to get the files that appear to be missing, and in most cases I can't even do that) I installed Vista and deleted XP. My version of Vista is even 32 bit, so you wouldn't expect I'd have so many problems with games not working, but I still do. I was thinking I'd try out about 10 games before deciding whether to cancel or not. I predict that less than half will work, and if that is the case I'll definitely cancel. So far, only 2 of the games out of the 5 I downloaded work, so my prediction is looking accurate. And, what's worse, is none of them are even that newly released! I first tried Damnation, that one wouldn't even download at all. Battle Stations Midway didn't work. Neither did Gothic 3. The only 2 out of the 5 that work so far are Rainbow Six 3 (which is kind of ridiculous to run on my computer, but I started with an older version because I'm guessing the newer ones won't work) and Rogue Trooper, which I actually kind of like. I just downloaded Fable, and I'm guessing that will work, because most of the older games do, but if all I can play is games that would play on an original xbox then I have no reason to pay $10 a month. The worst thing about this is that games that previously worked don't even work anymore. I ran Battle Stations Midway and Damnation before and now they've stopped working. I can't even explain that but I don't know how Gametap expects to stay in business like this.

Not to sound like a Gamtep "fanboy", since I agree their customer service is going to hell, but I have Vista 32 and every game you listed works great on my end (other than Rogue Trooper, I haven't tried it so don't know). Just pointing out that there could still be some conflict on your end. I am not a tech support type, so sadly I can't do much to help. Try updating drivers/running virus scan?

Explodinghead wrote: Maybe they would have more customers if more of the more recent games worked! Also if tech support actually helped you that might make the more popular too.

and also if they had more arcade games like dungeons and dragons for gametap.

MobiusArcher wrote: Cartigan wrote: Havn't seen anything good since the merger with Metaboli. Sure, we have some newer games but at the cost of dozens of old classic and arcade titles for each newer title. Yea, but does loosing the classic games have anything to do with Metaboli? I doubt it.

Really? You doubt that the owners and management- Metaboli- have nothing to do with content choices? Of course they did. Where do you think "the witcher" came from? I suggest you go look at the French catalog and then compare it to the catalog here, in addition to the upcoming list, and then reevaluate.

I think what he was referring to was the loss of Capcom Japan arcade titles, which was due to Capcom Japan not renewing the license, not because Metaboli wanted them gone.

Quote: Not to sound like a Gamtep "fanboy", since I agree their customer service is going to hell, but I have Vista 32 and every game you listed works great on my end (other than Rogue Trooper, I haven't tried it so don't know). Just pointing out that there could still be some conflict on your end. I am not a tech support type, so sadly I can't do much to help. Try updating drivers/running virus scan?

Well, if there is a conflict on my end, I think I have wasted more than enough time trying to figure it out, not to mention that I have yet to buy a game out of a box that doesn't work.
I'm not having problems with any other software like the problems I have with GameTap games. Sure, sometimes things crash, but half of my GameTap games simply don't work at all.
So, to me, the problem is related to GameTap, and they haven't given me any solutions. I don't know why those games work on your system, but I do know that Unreal Tournament 3 works from Steam, when I downloaded it and the GameTap version does not work.

Of course I have scanned for viruses, not to mention that even after a clean install of Windows I have the same problems. Therefore, a virus is probably the one thing I know it is NOT. My video drivers are updated, my direct X is version 10. I really don't know what else to update.

I didn't expect GameTap to have all the new titles for $10 a month, but I would like to be able to play some newer games. I didn't upgrade my PC just to play old games that I could have played when I had built in graphics (although some of them are fun).

I know people have posted that they've had no problems with any of the games I listed, and I just have to wonder about that, but let me list a game, that I know I'm not the only one having problems with as another example: Far Cry 2. Now, I don't know how much this game is if you go out and buy it, but last time I was in Walmart I think it was $20. So, if that was only game I wanted to play it would still probably be better to go out and buy it, unless I got tired of it in 2 months. Well in this game's case, I probably wouldn't, but it looks like GameTap is going to make me buy it anyway, because I did find topic on issues with this game: for many users it doesn't even download completely, so of course it doesn't have all the files needed to run. It has been weeks since there was supposedly going to be a solution.

Admin posted on Feb 2:

Quote: We found the problem today with our vendor and they are working on delivering a fix to us. If you are stuck with a 957MB download of Far Cry 2, please know that a fix will be on the way in several weeks

And here we are over 2 months later and no updates.

So for those of you saying the problem is my computer, and not Gametap (even though nobody has a clue what would be wrong, and it is definitely not a virus) here is an example for you of what I'm talking about, that is clearly NOT my computer.

And this example is why I say, if Gametap isn't dying, common sense dictates that they will if they don't improve the service. At least, they are likely to lose the customers want to play more recent games, including myself. I've had Gametap for a long time, and I used to give them the benefit of the doubt for games that didn't work, due to an old computer and then a computer that needed upgrading. But since I've upgraded my computer it seems things have actually become worse, as far as game issues.

Gametap announces a new game, and we go "Wow, this would be cool to play, without having to go pay $20 for it in the store." Then we wait a few hours for it to download, and guess what? It doesn't work. Then we cross our fingers and hope Gametap can figure out why it's not working, and we wait for 2 months....

If Gametap is dying, it wouldn't surprise me!

You would be surprised how many people don't check for virus/driver updates before mentioning problems, which tends to be why everyone else suggests it first. Like you said though, I have no real idea why you can't play. I vaguely recall having to move down to DirectX 9 when the web player came out, but I am back to 10 now. Is Gametap giving you an errors or just not playing? Probably tried this too, but uninstall the Gametap plugin and re-download it, maybe there is an error there. Try posting in community support too, if you haven't, last I used it several people were willing to help.

The lack of customer service, the lose of CD/game keys for people that bought games, no advertising that I have ever seen, all are bad signs, I agree. They are getting some newer games, but they are losing a lot of what made Gametap great.

Still not thinking it is dying, but it is hurting.

Dreammosaic wrote: no advertising that I have ever seen...

I saw a banner ad the other day on games.adultswim.com for Gametap. First ad I've seen since they stopped airing the TV commercials with those guys at the funeral.

Quote: You would be surprised how many people don't check for virus/driver updates before mentioning problems, which tends to be why everyone else suggests it first. Like you said though, I have no real idea why you can't play. I vaguely recall having to move down to DirectX 9 when the web player came out, but I am back to 10 now. Is Gametap giving you an errors or just not playing? Probably tried this too, but uninstall the Gametap plugin and re-download it, maybe there is an error there. Try posting in community support too, if you haven't, last I used it several people were willing to help.

I'm not sure what other updates I could do. I know I have the newest drivers for my video card, and I've made updates to Vista. Sometimes Vista will give me an error, but it doesn't help any, something generic like "this program has stopped working". Sometimes I don't even get an error message but the game doesn't start. I've downloaded some more games to see if I can figure out anything they have in common, but it's been difficult to determine.

It looks somewhat like 99% of the games that run on 64 bit will not work. How ironic that I have 32 bit and they don't even work! But, Rogue Trooper works on 64 bit and it works.
I thought all the newer games don't work, and that may be true, to an an extent, except that Rogue Trooper looks like it came out in 2006, while Fable came out in 2005, and Fable doesn't work.

I tried reinstalling the gametap player and I have posted in community support.

Well, I decided to give tech support another try, and it seem they have improved since my last experience. I emailed them yesterday, and explained what was happening and all the steps I have tried to fix it and I got a response right away asking for my systeminfo file. I got another email today saying they were going to escalate my support ticket to tier 2.

So, I already see that as a big improvement: Although I would prefer phone support, in this case they needed more information about my computer anyway. I don't really have a problem with email support as long as there is a reasonable response time. In this case, they've had a very fast response time so far.

I guess there is hope.