Re: How long for a validation code?
We are very sorry but due to the increasing phenomenon of internet fraud we have been forced to put in place additional control and risk assessment procedures for every purchase made on our site.
Internet fraud? You're talking about GameTrap, right? ...because none of the other
online retailers make me sit and wait for hours after they quietly take my card information.
As I'm sure you're fully aware this is a highly popular game so we have many more checks and risk assessments to go through. (We have a lot of real fraudsters going for this game). Which is why there is a longer delay for your keys.
...as opposed to the fake
fraudsters like myself who are wishing they had driven over to Best Buy right now?
Unfortunately, payment service providers are unable to protect merchants against the use of stolen credit cards details, which results in a high number of chargebacks and increasing financial losses for our company.
Guess what else
results in a high number of chargebacks and increasing financial losses for your company?
For obvious reasons we understand your complaint and we admit this solution is far from ideal, but for the time being we have no other practical alternative...
Fortunately, we, the Buyer, do
, and it's called: "The Retail Store". It isn't perfect, but at least it gives us a product
instead of a noreply email.
Thank you for your understanding and please accept our apologies for any inconvenience this may have caused you.
I think I understand perfectly
, and I will be much more willing to accept a refund
than an apology
; although, at this point, I will take what I can get.
Oh, and by the way, if this is just a problem with this
game, then why am I finding complaints about this from 2010