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previously purchased episodes....
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dumpling321
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April 1, 2009, 4:39 pm |
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Joined: July 31, 2008, 4:59 pm Posts: 6
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 previously purchased episodes....
with the new gametap website and all how do i access all of the season 1 and 2 games that i purchased before the change??
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Freyar
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April 2, 2009, 4:02 am |
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Joined: April 1, 2009, 10:12 am Posts: 837
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 Re: previously purchased episodes....
Please don't give false information.
_________________ Eat recycled food! It's good for the environment and okay for you!
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LittlestCthulhu
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April 2, 2009, 8:55 am |
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Administrator
Joined: March 22, 2009, 3:59 pm Posts: 2123 Location: GameTap HQ
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 Re: previously purchased episodes....
dumpling, I don't know this one. I'm moving the thread to tech support because those guys can take care of it.
_________________ ^(;,;)^ ~ Never bring a knife to a hammer fight.
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rburke2
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April 2, 2009, 9:11 am |
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Administrator
Joined: May 24, 2007, 10:35 am Posts: 299
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 Re: previously purchased episodes....
Are you referring to either the Sam and Max or Grimm season packages in the old retail store?
_________________ New feature coming soon: GameTao. Bringing spiritual harmony to your gaming karma.
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dumpling321
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April 2, 2009, 10:04 am |
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Joined: July 31, 2008, 4:59 pm Posts: 6
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 Re: previously purchased episodes....
i bought the first 2 seasons of grimm episode by episode as they were released and i dont know how to access the downloads through the new site
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rburke2
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April 2, 2009, 10:11 am |
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Administrator
Joined: May 24, 2007, 10:35 am Posts: 299
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 Re: previously purchased episodes....
Please submit an official support request and we will help you out.
_________________ New feature coming soon: GameTao. Bringing spiritual harmony to your gaming karma.
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dumpling321
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April 9, 2009, 11:09 am |
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Joined: July 31, 2008, 4:59 pm Posts: 6
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 Re: previously purchased episodes....
i havnt gotten a reply to my support request in a week and ive sunk $64 into grimm so id better be able to still download the episodes
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Freyar
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April 9, 2009, 11:13 am |
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Joined: April 1, 2009, 10:12 am Posts: 837
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 Re: previously purchased episodes....
Hmm.. even with the long backlogs, that is quite an extensive wait. 
_________________ Eat recycled food! It's good for the environment and okay for you!
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tsrblke2
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April 9, 2009, 1:27 pm |
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Administrator
Joined: June 4, 2007, 2:14 pm Posts: 1406
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 Re: previously purchased episodes....
Did it give you some type of "ticket tracking number" so that they can go straight to it. (i.e. put that here.)
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