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 Requesting a refund because game does not work 

 Requesting a refund because game does not work 
September 14, 2011, 11:54 pm

Joined: October 26, 2010, 6:59 pm
Posts: 7
Post Requesting a refund because game does not work
I purchased a one month membership so that I can play Sniper Ghost Warrior. The game however doesn't work. The problem is not with my computer...my computer has an intel core i5 and nvidia. Also I am able to play the demo that I downloaded somewhere else. So the problem is not with my computer...the problem is with gametap. I have contacted customer support and requested a refund however they are not responding. So I am using the forum now instead to see if they will respond.


September 15, 2011, 3:18 am
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Joined: October 15, 2010, 2:45 am
Posts: 664
Post Re: Requesting a refund because game does not work
What was your problem?

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September 15, 2011, 2:50 pm

Joined: October 26, 2010, 6:59 pm
Posts: 7
Post Re: Requesting a refund because game does not work
The problem is that after downloading the game when I click on play it says "Sniper Ghost Warrior has stopped working." The game does not launch.


September 15, 2011, 10:41 pm

Joined: October 26, 2010, 6:59 pm
Posts: 7
Post Re: Requesting a refund because game does not work
I have done many things to try and get the game to work. I have downloaded it and when I realized it didn't work I deleted it and then downloaded it again and I did this several times. I have also changed numerous settings but the game still doesn't work. I have installed DirectX 9C. I have downloaded the the VCRedist_x64. The game still doesn't work. As I have stated in my earlier message my computer meets the minimum system requirements and I am able to play the demo that I downloaded from a different website. I am very frustrated with GameTap and I am requesting a refund.


September 16, 2011, 3:12 pm

Joined: October 26, 2010, 6:59 pm
Posts: 7
Post Re: Requesting a refund because game does not work
I have a lot of games on my computer that work. They are...

Battlefield Bad Company 2
COD
COD World at War
COD Modern Warfare
COD Modern Warfare 2
Battlefield 2
NBA Live 08
NBA 2k10

Thats not all I also have several other games and they all work. I have a new computer with an Intel Core i5 and Nvidia GeForce GT 540M. My computer meets the minimum system requirements to play Sniper Ghost Warrior but the game doesn't work because of a problem with GameTap.

We can do this one of two ways...

1. You issue me a refund.

2. I will report GameTap to my bank and have them refund me the money. Also I will report GameTap to the Better Business Bureau and Ripoff Report.

http://www.bbb.org/atlanta/business-rev ... complaints

http://www.ripoffreport.com/directory/Gametap-LLC.aspx


December 24, 2011, 3:29 pm

Joined: December 24, 2011, 2:27 pm
Posts: 10
Post Re: Requesting a refund because game does not work
Spam


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