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 WHY HAVE MY POSTS REGARDING TERRIBLE SERVICE BEEN DELETED??? 
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 WHY HAVE MY POSTS REGARDING TERRIBLE SERVICE BEEN DELETED??? 
Zopha January 24, 2012, 3:31 pm

Joined: December 28, 2011, 6:48 pm
Posts: 16
Post WHY HAVE MY POSTS REGARDING TERRIBLE SERVICE BEEN DELETED???
I cannot believe that this site would remove posts I made regarding never recieving my refund, and the terrible service provided by this company. I never cursed ot said anything inappropriate, yet ADMIN decided to remove both of them.

Not only is the issue not resolved, one month later, but you wont allow us to discuss us having our money taken without receiving what we paid for. It is unbelievable that I will have to wait close to 2 months to get a refund. And even then they email said refund of one game, not 2???
Viperony January 26, 2012, 6:45 am
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Joined: May 25, 2009, 11:17 pm
Posts: 395
Location: Whiterun, Skyrim
Post Re: WHY HAVE MY POSTS REGARDING TERRIBLE SERVICE BEEN DELETED???
You can PM(message) the Meta's Metaluke or MetaRaka on your problem! Spaming the forums of how you got ripped off isn't doing you or anyone any good I know GTap has seen millions of posts like that so my question to you is you got refunded for 1 game but not the other did you give them the order number of the 2nd game?

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Supporter of GT!! Through thick and Thin! I am also a Staunch Defender of Dragons in Skyrim!

Metaluke January 30, 2012, 4:39 am
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Joined: November 15, 2010, 10:01 am
Posts: 340
Post Re: WHY HAVE MY POSTS REGARDING TERRIBLE SERVICE BEEN DELETED???
Hi Zopha,

We replied to your customer support ticket on: 1/11/12 10:44 AM with the following:

As requested we have cancelled and refunded your purchases. Please allow up to 10 working days for the money to appear on your account.

We are sorry it did not work out this time.

If you have any further questions, please don't hesitate to get in contact with us.

Please excuse us for the delay of our answer.

Thank you,

Please check your account as the money would have been returned.

Thanks
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